Veriff FAQ
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Features

  • What is your pricing model?
  • Where and how is your data stored? Are you compliant with GDPR?
  • What happens to the customer when the verification process is done?
  • Does Veriff fulfil the KYC/AML requirement in my country?
  • How can I try your service?
  • Supported documents for verification
  • Which data elements are extracted and verified?
  • Can Veriff also be used for age verification?
  • Do you have an illustrative guide of how the service works?
  • What support services do you offer?
  • Do you check such features on ID documents as: holograms, data positions, micro-print and font?
  • When would our customers be able to verify themselves? What are your business hours?
  • What level of encryption of AWS are you using?
  • Do you verify ID documents that do not have photos on them?
  • Are there any instances of your technology being integrated with a blockchain application?
  • Are you certified to any information security standards or quality standards? (i.e. ISO27001, PCI, DDS, SOC, TüV, etc.).
  • What fraud prevention mechanisms are in place?
  • Does the vendor need to store the end-user's personal data?
  • In what manner can individuals supply ID documentation (e.g. website, phone app)?
  • Do you perform any ongoing monitoring of verified profiles? For instance, would we be alerted if an individual previously verified successfully were to be later added to a government blacklist?
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